Has anyone else noticed this? I just took them out of the box and hooked them up.
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There is a protective film on the connectors that is place there to prevent damage during shipping and unboxing. Could you make sure all of that film has been removed?
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Oh, I didn't take off any of that film. I just pushed the wires right through the film. Let me try that and see if it makes a difference.
Yes! The film turned out to be the problem. Thanks for the help.